# Frequently asked questions

Last updated: 2026-10-09.

## Can I edit before signing in?

Sign in to upload a photo and start editing. AI Color Match also requires an account.

## Can I try Pro content first?

Use Free to explore the editor. Pro has no subscription trial.

## Does Pro include AI credits?

No. Free and Pro accounts can both buy AI credits. Credits and existing results stay available if Pro ends.

## What happens when I cancel?

Pro stays active until the paid period ends. Your photos, edits, presets and AI credits are retained. After expiry, select 5 custom presets to keep using for free.

## Will this unlock the iOS app?

Web and iOS purchases are not linked. The iOS app is accepting TestFlight applications.

## What if my payment is still being confirmed?

Check your account for the existing order. Payment confirmation can take time; do not pay again.

## Are my photos uploaded?

Standard editing and export run locally. AI Color Match uploads reduced working copies (640 pixels maximum long edge) of the selected input and reference images. Saved presets, thumbnail previews, delivered AI results and transaction records are stored with your account. Original photos and editing drafts stay on your device.

## Can I export without a watermark?

Free JPEG and PNG photo export has no platform watermark and supports up to 2048 pixels on the long edge.

## Can I export a frame without a photo?

Yes. Use Overlay in the editor to export a transparent PNG. Free overlay export supports up to 4096 pixels.

## Can I import RAW or HEIC?

Some RAW formats are supported, up to 32 megapixels and a 40 MiB file limit. Camera compatibility depends on the decoder. HEIC and HEIF require conversion to JPEG or PNG. See [format details](https://presetcan.com/features.md).

## Is the iOS app publicly released?

The website accepts TestFlight applications. It does not advertise a public App Store download. Invitations are sent in batches as places open up.

## Related documents

[llms.txt](https://presetcan.com/llms.txt) · [llms-full.txt](https://presetcan.com/llms-full.txt) · [index.md](https://presetcan.com/index.md) · [features.md](https://presetcan.com/features.md) · [pricing.md](https://presetcan.com/pricing.md) · [about.md](https://presetcan.com/about.md) · [categories.md](https://presetcan.com/categories.md)